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FALL & THANKSGIVING MENU


THANKSGIVING ADVANCE ORDERS ARE NOW CLOSED

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We will have lots of Thanksgiving and fall products all week long leading up to the holiday Monday.
We will not be accepting any further orders online or by phone.
Please stop by in person to see what we have available.

HOLIDAY WEEKEND HOURS:
Friday, 6th Oct. 10am-7pm
Saturday, 7th Oct. 10am-7pm
Sunday, 8th Oct. 10am-3pm
Monday, 9th Oct. CLOSED


Fall & Thanksgiving Menu



Frequently Asked Questions

Need Help? We've got you covered!

What is the order cut-off date?

Wednesday, Oct. 4th, 2023 @ 12:00pm (noon)
No further orders will be accepted for Thanksgiving weekend after this date and time. 

What are the available delivery and pick up dates for the Fall & Thanksgiving Menu?

Delivery Dates: Sept. 1, 2023 - Oct. 8, 2023
Store Pickup Dates: Sept. 1, 2023 - Oct. 8, 2023

I missed the order cutoff, what do I do?

All advance orders will be closed on Oct. 4th at 12pm. No further orders will be accepted after this date and time. But don't worry! We are open all week after the cutoff date to walk in customers! We will have plenty of extra options available for you all week long on a first come, first served basis. We are also open on Thanksgiving weekend for walk in customers:
Saturday Oct. 7, 2023 - 10am - 7pm

Sunday Oct. 8, 2023 - 10am - 7pm

Monday Oct. 9, 2023 - Closed

How do I place an order?

Placing an order is easy!
Add the items you want to your shopping cart. When you're finished, go to the shopping cart and select either 'local delivery' or 'store pickup'. Select your preferred date and then secure your order with a credit card payment.
All orders are processed though our website.
We do not accept advance orders in store or by phone.

How much does delivery cost?

Delivery is a paid service. Bunner's uses a third party courier to deliver your products. We charge you exactly what the courier charges us to make the delivery. Your delivery fee is zone based and is automatically calculated at checkout based on your postal code. 

What are your Thanksgiving weekend hours?

Friday Oct. 6, 2023 - 10am - 7pm
Saturday Oct. 7, 2023 - 10am - 7pm
Sunday Oct. 8, 2023 - 10am - 3pm
Monday Oct. 9, 2023 - Closed

Do you offer 'specific time of day' delivery?

We do not offer this option. Your delivery will arrive between the hours of 11am and 7pm on the date you have scheduled. 
Our delivery service will send you an automated text notification on the day of delivery (keeping you updated as to the estimated time of delivery). 

I need my delivery at a specific time of day, what should I do?

If you need your order to arrive at a specific time of day (ie: by 2pm on a Sunday for a 3pm celebration), we suggest that you book your delivery for the day BEFORE your celebration. This way you won't be stressed waiting for your order to arrive. Our products keep very well overnight in the fridge and we will be happy to advise you by email or phone on how to best store your products. Please contact  customerservice@bunners.ca for info. 

What is your cancellation & refund policy?

CANCELLATION:
A minimum of 24 hours notice before your scheduled delivery or store pickup date is required to cancel an order.

REFUNDS:
We guarantee that your product will be free from quality defects at the time of shipment.

However, if there is an issue with the product itself*, or should a problem occur in transit, please contact our customer service team at customerservice@bunners.ca. We will do our best to resolve the issue for you ASAP. 

If you receive products that were damaged as a direct result of our delivery service, please send us a photo of the damage so that we can report the issue to our courier company. 
Depending on the circumstances, we can offer a refund to your credit card or a store credit. This is determined on a case by case basis. 

My product was damaged upon arrival. What should I do?

Product damage resulting from external factors while on delivery is covered under our refund policy. Please notify us within 24 hours of receiving your goods.

Should a problem occur in transit, please contact customerservice@bunners.ca. We offer refunds on unsellable products. If you receive a damaged product, please send us a photo so that we can take the issue up with our delivery service.


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