DELIVERY SERVICE TO: TORONTO, ETOBICOKE, MISSISSAUGA, SCARBOROUGH, BRAMPTON, WOODBRIDGE, RICHMOND HILL, CONCORD, WHITBY, OSHAWA, PICKERING, AJAX

FAQ

Allergens

Are all items gluten-free?

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Yes! We are a Gluten-Free company, all ingredients we bring in have strict testing measures to make sure they are safe for celiacs and gluten free diets.

Are all items vegan / dairy-free?

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Yes! We are a vegan company, which means we do not use any dairy, eggs or any animal products of any kind.

Are all items nut-free?

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Yes! We do not bring any nuts into our facilities, additionally we ensure all items we bring in are not manufactured on the same equipment as nuts. Please note we are not certified nut-free, and ingredients may be stored in the same warehouse as nuts.

Which items are soy-free?

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Most of our items are soy-free, some savoury items do contain soy, full ingredient lists can be found for each product on our website.

Which common allergens do you use?

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Sesame seeds, soy, pea protein, chickpea, corn, potatoes, various nightshades, celery and mustard are used at Bunner's (it varies depending on the product being made).
We do our best to limit and restrict cross contamination, however we can not 100% guarantee that cross contamination or trace levels of these common allergens are not present in our products.

I have other food allergies - how do I know if your products are safe for me?

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Most of our products have full ingredient listings on their individual product page. If the ingredients are not listed, please email us or you can call the store and ask for help.

Delivery

How do I place an order?

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You can place an order right from our website, just add to cart and check out! You can select pick up or delivery during check out.

Do you deliver?

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Yes we deliver throughout the GTA, Monday-Friday. Our delivery partner services all or most of the following regions:
TORONTO CENTRAL / EAST / WEST, BRAMPTON, WOODBRIDGE, CONCORD, RICHMOND HILL, MARKHAM, MISSISSAUGA, ETOBICOKE, SCARBOROUGH, AJAX, PICKERING, WHITBY, OSHAWA

What time will my delivery arrive?

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Our delivery window is from 12:00pm-6:00pm on your selected delivery date. If it's past 6:00pm and you still have not received your order please call our delivery partner directly at 905-632-2020. It's rare but it can happen on occasion due to unforeseen traffic or road conditions. If this is the case, please be patient, our drivers are very dedicated to getting you your product on time.

I need to make changes to my order. Who do I contact?

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For orders placed with our Junction location at 3054 Dundas St. West please email the front of house team at junction@bunners.ca . For orders placed with our Kensington location at 244 Augusta Ave. location OR for delivery orders please email our Kensington front of house team at kensington@bunners.ca

Product Handling

How do I store my treats?

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Store your cake or cupcakes in the fridge, bring to room temperature to serve. Muffins, scones and cinnamon buns are best left at room temperature.

Can I freeze my products?

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Yes! All of our items freeze incredibly well.

Wholesale and B2B

Does Bunner's sell wholesale products to local Cafes or Grocers?

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Yes! One of our fastest growing sectors is wholesaling delicious vegan and gluten-free baked goods to cafes, bistros, restaurants and local grocers in Toronto.

I would like to carry / sell your products. Who do I contact?

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For wholesale inquiries please email our Wholesale Manager at wholesale@bunners.ca

Do you offer corporate catering?

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Yes! We can offer a number of services, from personalized gift boxes delivered to your team at home to large meeting and conference catering. Please inquire with our Wholesale Manager wholesale@bunners.ca 

Customization

Can I customize my cake?

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At this time we do not offer any customization on our celebration cakes other than personal inscriptions (ie: Happy Birthday 'name'). For us to provide as many cakes as we do on a daily basis we need to streamline and keep things lean and mean - customization creates a bottleneck in our production that messes with our flow, you feel?

Can you write 'Happy Birthday' on a cupcake?

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nope

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